A common Magento admin panel problem is when you cannot access the backend administrative panel. You can do the following steps to see if you can fix it.
Reset the admin privileges:
If you can’t access the admin panel, you may have forgotten to grant the correct roles. If you can’t log in to the backend of your store, try clearing the var/cache folder and resetting your permissions. If this doesn’t work, try resetting your permissions. It’s possible that you’ve accidentally changed your role in a previous version of Magento.
Reset the administrator’s privileges:
It’s easy to forget which role you have in the admin’s section. If you’ve changed your server, you may need to refresh the third-party cache to see changes. After that, you can try setting up the contact form at the bottom of your site. This should fix your problem. You can also try enabling the contact us feature in your store. This will enable the contact form.
Reset the admin permissions:
A common Magento admin panel problem is caused by the administrator’s privileges. When the admin is not able to access the admin’s page, the admin’s privileges will be reset. If you want to access the admin’s control panel, go to the settings and click on “System>Permissions”. This will allow you to make the necessary changes to your privileges. In some cases, the error may be due to a faulty configuration or third-party extension.
New Server:
A new server may be the cause of the problem. The first thing you should do is change the server where you’re hosting your Magento site. Changing your server’s location will make it faster to login to the admin panel. A new server will also reduce the database load and allow you to add groups to the system. Then, you’ll be able to view the settings and make modifications. This way, you’ll have to change your passwords and other login details.
Server Location:
Changing the server’s location is another potential cause of the problem. If you have changed your hosting recently, you can change the server’s IP address. If you’ve changed your server, you’ll need to change the DNS settings and configuration for your Magento site. Then, you can restart your site and make changes in your database. If the error still persists, you may need to upgrade your server. The new server can increase your website’s performance.
Change the server:
If the problem persists, you may need to change your server. If you’re on a new server, you can change your domain’s hosting location and make changes to it. However, this will affect the database, so you should change your server’s IP address. This will fix the problem and ensure that your site loads faster on the new server. Then, you’ll need to reset your admin session. You should restart your site and use the same account.