Omni-Channel commerce is all about providing a seamless and unique shopping experience for the customer across channels. E-commerce platforms would aim to create an Omnichannel framework that is modern, robust and scalable to handle increasing transactions across all the channels at lower cost.
ONE FRAMEWORK TO RULE ALL CHANNELS
Expedux’s Python Omnicommerce+ has a robust architecture that enables a deeper understanding of the customer engagement and management process. It covers a unified branding experience across all channels such as online, in store, mobile, social media and call center.
EMBRACES THE CUSTOMER DRIVEN ENGAGEMENT PROCESS
As cross channel and multichannel integration gathers momentum, extensive service-oriented architectural framework would help ease the integration process with existing ERP or legacy technologies and enable a faster and better Omnicommerce experience faster and better.
DRIVEN BY THE MANTRA OF SCALABILITY AND FLEXIBILITY
Omnichannel expands heavily into areas such as point-of-sale, commerce, content management, in-store signage, mobile, customer profiling, product information,etc. Expedux’s advanced SOA concepts of decoupling and abstracting enterprise systems with unified APIs,make it easier to combine any legacy data drawn from multiple platforms.